Our goal for Responsible Gaming is to create a safe environment to enjoy the game. For this reason, upon your first login, you will be asked to set your mandatory limits (Deposit Limits, Loss Limits, Time Limits).​

You can learn more about Responsible Gaming limits here

If you wish to reduce your limits, it will apply immediately.

If you wish to increase your limits, it requires the expiration of the period for which the restriction was set.

Example 1:  On Monday you set a weekly deposit limit of €50. Then, you change this limit to 30€/week. This change takes effect immediately.
Example 2:  If you change your weekly deposit limit to €55, then this change will take effect from Sunday 00:00:01 (Week calculation: Sunday to Saturday by definition).

Yes. Our goal is to protect our players from excessive participation in games of luck.

For this reason, you must set mandatory limits (daily time and deposit/loss) before start playing. However, if you feel that you cannot control your game, we suggest you take a break from gaming by selecting the self-exclusion option.

Do not hesitate to call 1114 helpline, which OPAP has created in partnership with KETHEA-ALFA to provide psychological support and advice. 

The helpline operates in complete confidentiality from Monday to Friday (09:00 to 21:00) by a fully trained staff including sociologists, social workers and psychologists. 

Please note that information and support are also available via email at 1114a@kethea-alfa.gr