Registration & Account Verification| FAQs | Discover Opaponline.gr
Registration via email:
To open an account just click on “Register” at the homepage and select “Register via email”and fill in the following details:
- Full Name
- Date of birth
- Address
- Identity card or passport number
- Mobile Number
- Valid email address
Once you enter the above information, an email containing your personal account activation link will be sent to your email address.
The verification process is concluded within several days (after the necessary documents are uploaded) and takes place before the first payment of any winnings.
The account can be used for all Opaponline games.
Note: To secure your account, you should not disclose your Username and Password to anyone.
Registration via National Bank:
To open an account just click on “Register” at the homepage and select “Register via National Bank of Greece”.
- You will be redirected to the National Bank's page, where you will need to enter your username/email and password (internet banking credentials).
- Accept the data transmission terms, choose to grant access to the mandatory sections' information (personal details/identification documents/address details/contact information), and click on the "CONSENT" option.
- You can choose to transmit your IBAN as well as the details of your debit card/cards and click on the "AUTHORIZE" option. If you choose to transmit your IBAN, it will be considered verified, while if you choose to transmit your card details, a deposit using that card to your gaming account will be sufficient for verification.
- Verify that your personal data is correct and select "Confirmation". Enter the code you will receive on your mobile via SMS to complete the process.
- You will be redirected to the OPAP page to complete your registration. You will need to create a username and password for opaponline.gr and click "Next".
- You will need to declare that you accept the terms and conditions, as well as whether you consent to receiving promotional material. Once you complete the process, select "CREATE".
Note: The account remains temporary for 30 days from the registration day for verification purposes. Uploading your identification document is sufficient for full verification of your account. Otherwise, it will be blocked for an additional 30 days (additional verification period).
Account Verification
After logging in, select "Verification" from the option in your profile and choose one of the following methods:
1. Upload a Digital ID Copy via the Gov.gr Wallet.
To download the document, follow these steps:
• Log in to the Gov.gr Wallet app.
• Tap on the "Copy" icon and download the Digital ID Copy to your mobile device.
• Ensure that the issue date of the copy (Timestamp of Verification) is not older than 30 days.
2. Alternatively, you can upload a color copy of your ID or Passport (valid) along with one of the following:
• IBAN (in your name)
• Digital declaration via Gov.gr,
• Utility bill, mobile phone bill, etc. (within the last 6 months).
Account Verification for Registered Users via National Bank of Greece Internet Banking
If you have registered through the National Bank of Greece (Internet Banking), you just need to upload only a color copy of your ID.
For more information regarding the verification process, you can contact us at verification@opap.gr or the OPAP customer support team at 210 5798280.
Click the “Login” button at the homepage, select "Forgot Password" and follow the instructions. For any questions, you may contact our Customer Care Team via email: support@opap.gr or by phone at 18280*.
To make a withdrawal via card, you must first confirm the details of the card.
You will need to upload a photo where:
- Only the first 6 and last 4 digits of the card are visible (covering the intermediate digits).
- The three-digit CVV/Sec. Code is covered (if is on the side with the necessary information).
- Your name and the expiration date are clearly visible.
- The card must belong exclusively to the account holder.
- Business Cards cannot be used.
Two-sided card?
If you are using a card where the name is on the front and the other details are on the back, you will need to upload the side that displays the card number and expiration date, along with a snapshot from the card's web banking, where the card number is visible with the required coverage, and your name is evident.